FAQ

boom is complementary to Worldline Secure Remote Servicing, as the monitoring tool to monitor and control equipments remotely.

boom originates in classical IT infrastructure monitoring. However, its flexibility makes it especially suitable for managing OT and IoT contexts and field systems. boom also provides the ability to gather all monitored domains (IT, OT, IoT) in a single holistic view.

There are two main differentiators with other monitoring solutions on the market:

1. boom's customization capability, allowing tailor-made monitoring for end to end service monitoring in heterogenous environments combining IT, OT and/or IoT

2. boom smart agents, which are not only forwarding events but are as well capable of pre-qualifying or enriching data, AND enable automated reactions or remote commands.

Our customers emphasize the ability of our teams to create and sustain a good working relationship.

The boom delivery model is preferably provided in a licence mode for on premise deployment. SaaS delivery model can be discussed.

Yes

Yes

Yes, boom security level fits highly secure environments. boom is for instance used for monitoring ATMs, banks IT infrastructure, or even medical devices in hospitals.

No. Network traffic monitoring is not part of boom scope.